Evolving Organizations Responsive Enterprise: Driving innovative disruption in the automotive industry By Anne Parmer Customer dataCustomer-centricityLinkedIn LIVE
Creating an end-to-end CX: Why a great customer experience begins long before your customer ever buys your product By Scott Anderson Customer experienceCustomer-centricity
Driving innovative disruption in the automotive industry: With Brandon Baldassari, head of sales for Jaguar Land Rover, North America and Gabryel Cosanni, founder of The Customer Studio By Anne Parmer Customer dataCustomer-centricityLinkedIn LIVE
Journey Mapping: Understand your customer’s journey to deliver a superior experience Customer experienceCustomer journeyCustomer-centricity
Activate your journey map: 5 steps to overcoming barriers Customer experienceCustomer journeyCustomer-centricityWebinar
Service blueprinting explained: The key to optimizing employee productivity Customer experienceCustomer-centricityService blueprintingWebinar
Introducing an ecosystem that revolves around you: The Future of Digital Mortgages, Part 1 By Poorani Jeyasekar Customer experienceCustomer-centricityFinancial ServicesLending technology
